Terms and conditions
These terms apply to every booking at Camping Les Ripettes, run by SARL Cappy (see article 17).
1. Reservation
Requests for reservations are taken by telephone, email or online. Reservations are only fully confirmed after formal agreement by Camping Les Ripettes and after receipt of any deposit requested.
2. Deposit
For all reservations a minimum payment of €30 is required. The deposit can be paid by credit or debit card, cash, travellers cheques or French cheque.
3. Balance of payment
The balance of the payment is payable on arrival at Camping Les Ripettes.
4. Duration
The reservation is valid from 2 pm on the date of arrival until 11 am on the date of departure. Earlier arrivals or later departures are only possible with the explicit agreement of the proprietors and may incur an additional charge.
5. Capacity
The provisional or confirmed reservation is for the dates, the specified camping units and the number of people requested. The proprietors may refuse changes to these details, and changes may incur additional charges.
6. Pitches
Specific pitches are not guaranteed, as pitch placement is at the discretion of the proprietors. Camping Les Ripettes will however always try to meet individual requests.
7. Prices
Prices are displayed at reception and on the website. Any prices agreed with our agents will be honoured, and this applies equally to the prices stated for any reservation made and confirmed online.
8. Groups and twin-axle caravans
To book for a group of more than 2 units or for a twin-axle caravan, please contact the proprietors directly.
9. Guests
The campsite is for holidaymakers only. Reservations from other guests are only accepted with the explicit prior agreement of the proprietors.
10. Subletting
The pitch cannot be sublet to other people without the explicit agreement of the proprietors.
11. Force majeure
The proprietors are not responsible for any losses resulting from force majeure.
12. Cancellations
Any cancellation should be notified directly to the proprietors, by letter or email.
For any cancellation made by or on behalf of the client, the proprietors refund:
- more than 6 months before the start of the stay: everything paid, less a €10 admin fee;
- between 6 months and 8 weeks before the start of the stay: everything paid, except the deposit;
- less than 8 weeks before the start of the stay: nothing.
If a reservation is cancelled up to 24 hours before the arrival date, a voucher for the full value of the deposit paid is offered, to be used against a future reservation.
In the unlikely event that the proprietors need to cancel a reservation for any reason, the client will be refunded in full for any payments already made. The proprietors do not accept responsibility for incidental damages resulting from such a cancellation.
13. Early termination
If the client ends the stay early, no money paid will be refunded.
14. Campsite rules
All guests at Camping Les Ripettes must respect the campsite rules. If the rules are not followed, Camping Les Ripettes may ask the guests to leave the campsite, and the client will be deemed to have terminated the contract by their behaviour.
15. Pets
Dogs and cats are only accepted at Camping Les Ripettes with a valid pet passport or rabies vaccination certificate, to be shown at reception on arrival. On site, animals must be on a lead at all times and must not make noise, and owners must clean up after them immediately. Maximum 2 animals per pitch.
16. Night-time departures
No departures from the campsite are allowed between 10 pm and 7.30 am, so as not to disturb other people on site.
17. Operator and insurance
Camping Les Ripettes, SARL Cappy 283, route des Ripettes, 01190 Chavannes-sur-Reyssouze, France SIRET: 440 723 070 00023, APE code: 5530Z Authorisation no.: C0101 401319 9
Civil and professional liability insurance: MAAF Assurances, contract no. 01141887.
18. No right of withdrawal
Under article L221-28, 12° of the French Consumer Code, the right of withdrawal does not apply to accommodation services provided on a specific date or for a specific period. Campsite bookings therefore carry no right of withdrawal: only the cancellation terms of article 12 apply.